Q: How do I void a check in QuickBooks?
A: Go to your check register. Click and highlight the check that needs to be voided or deleted. Click at the top left corner under "edit". Scroll down to void check or delete check. Click the option.

Q: What software versions will I be using?
A: We provide you with QuickBooks Pro 2009, 2008, & 2007. These 3 versions are on the training room computers.

Q: Do you offer any type of certificate?
A: Yes. We provide a certificate after completion of the training class.

Q: Is there a deadline for registration?
A: No. Although there is no deadline, training must be paid before the class.

Q: Can I bring my own computer?
A: Yes. Bring in your laptop for help with QuickBooks. Our office is also wireless.

Q: Can you provide training if I live out of state or out of your area, and also don't have the software?
A: Yes! We have online QuickBooks training for those that cannot come to our office.

Q: What time are the training classes?
A: We provide beginner training classes that are held Monday thru Friday from 9:30 am to 3:30 pm. Some Saturdays are available. Advanced training classes are scheduled upon request.

Q: I printed checks. My printer jammed and now QuickBooks thinks all the checks have been printed okay, and they show up in my check register. How can I re-print these checks?
A: In your check register, do a right click on each check that needs to be re-printed. Choose "edit check". When the check comes up, click the box "to be printed" and save it. When you have changed all the checks "to be printed", go to file (top left), scroll down to print forms, and then slide across to "checks". If you have paychecks to re-print, be sure to choose "paychecks", and not regular checks.

Q: When I pay bills, some vendors have lots and lots of invoices to pay. They don't all appear on the check stub. How can I let a vendor know the complete list of invoices that I paid?
A: Go to file (top left), scroll down to print forms, and then choose "bill payment stubs". You can select the dates that you want. Uncheck the ones you don't want to print, but be sure there is a check mark in the ones you do want to print. Include this print out with your vendor check.

Q: Why is my accounts receivable not going down?
A: After you have received the payment, the next step is to "Make deposits". This gets all the payments from all customers received that day and adds them together as 1 total and adds that to your register as your deposit.

Q: I know others that use QuickBooks, and their options are different. Why do some features work, while others don't?
A: This most likely is because of preferences. Many businesses are never informed about this section. It tells QuickBooks how you want it to operate for you. There are company preferences, as well as personal preferences. These need to be perused. Click on what you want, and unclick what you do not want. Preferences start out with accounting and end with time tracking. These can all be found under "edit" (top left). Scroll down to the bottom and click preferences.

Q: Can you setup recurring transactions such as automated payments, bills, invoices, etc. If so, how do you do this?
A: When you have entered all information into the screen, whether it be a bill, invoice, or ACH transaction, click on "edit" (top left) and tell QuickBooks to memorize the transaction. Be sure to choose the options you want and how the memorized transaction will be entered.

Q: My mother needs help taking care of her bills. I moved out of state to find a job, and she has no one to help her out. How can I be sure your company is trustworthy and won't rip off my mother?
A: Quick Bookkeeper Incorporated prides itself on helping the elderly. We are bonded and insured and provide a certificate of insurance. If ever funds come up missing from the bank account, and our company is at fault, then a claim can be filed against our company. Please call for references. We help many seniors track their finances.